About Grand Level

Why Grand Level


Grand Level Inc. is Specialized in Enterprise Computing and delivery of technology solutions for the corporate & SME marketplace.
Based around Multi-Vendor platforms, we work closely with organizations providing them with a one stop solution for all their IT related requirements.
It is important to us that wherever possible, we offer a full end-to-end service; always adding value to build long term mutually beneficial partnerships.
With the changing times and technologies Grand Level Inc. has continued to grow and mature, maintaining our tradition of premium IT support, solution development and networking infrastructure services.
Building our company on a vision of providing a complete solution with a service and support focus has set us apart from other local IT companies.
We continue to develop service programs to support customers using both industry specific and standard applications in conjunction with maintaining their infrastructure equipment. From our original inception developing IT solutions and Services for our clients to support their IT hardware and software we have grown as a value added reseller. We find the perfect match between customer requirements and technology by utilizing our industry knowledge and expertise.
Taking care of procurement, configuration and support services to ensure we provide the highest levels of complete customer care.
It is important to us that wherever possible, we offer a full end-to-end service; always adding value to build long term mutually beneficial partnerships. At Grand Level we are committed to understanding and supporting our customers through every cycle of their business requirements - creating solutions that work for today with the potential to grow for tomorrow.

Our History


Grang Level was founded by Eng. Khaled AL Fakih, who started the business as an IT Hardware provider, and Services.


Started to grow and expand to include new Business Line Distribution, and solutions related to IT infrastructure and projects implementation.

2010 - 2012

We established our credentials as one of the leading partner in the country for various global hardware providers to emerge as a strong Systems Integrator. Expanded our distribution channels across Syria.


New business offerings took a place, includes web development, retail solutions, and advanced social media management. Continue to grow.

2016 - 2017

Established a partnership with a regional Business consulting and SAP solution provider (INNTREE Technology Services-ME), to support the future business growth in the Syrian Arab Republic.


The Best of Professionals

  • Our Management

    team, are committed and dedicated to implement the company strategies The company...

  • Our Team

    what you really get is a team of experts with the business...

  • Our Sales Team

    Have a strong technical and sales skills, Excellent communication and interpersonal skills,...

  • Friendly Engineers

    Our engineers are always friendly and respectful. Although, highly technical. You will...

Our Mission


A globally benchmarked solution provider.


A preferred partner, through creation of high value for customers.


An enriching workplace for employees to excel through innovation and teamwork.

Our Vision

Grand Level is carrying the vision to become the fastest growing and largest company in ICT Industry in the region and want to have a reach globally.

Our Values